Questions, feedback or a problem with one of the apps? Write to us and we’ll get back to you.
Email: support@snapstern.com
We aim to respond within 48 hours.
If you test an app through TestFlight, you can send feedback with screenshots directly from TestFlight. You can also email us.
To help us find a problem quickly, please tell us which app you use (Syandix Cash or Syandix Crypto), your iPhone model and iOS version, and what happened.
In both apps, your data is stored on your device. Syandix keeps no copy of your transactions, so we cannot look at them or restore them for you. Please don’t send passwords or banking credentials; we will never ask for them.
Because your data lives on your device, deleting an app removes its data. Before you do, create a backup in Syandix Crypto or export your data from Syandix Cash so you can bring it with you.
See our privacy page, or write to info@snapstern.com.